This policy sets out the basis on which we process any personal data we collect from you or that you provide to us, either through our website or otherwise communicating with us.ĮlGranero Typewriter.Company will never sell your personal data to anyone.ĮlGranero Typewriter.Company is the operator of and is the data controller. We accept 1-4 weeks reservations with a 25% deposit (not refundable if you resign). We will be more than happy to help you and we do a few days reservations without any deposit. If you don't collect the package within 30 days of the scheduled delivery date, the package will be treated as abandoned and you'll lose your right to a refund or a replacement typewriter. Your satisfaction and smile on your face is the most important to us, please trust us and let us work, your patience will be required :)ĭon't worry if they still can't locate it, no worries, we will refund the money or we will ship you (by expedited shipping at our expense) a new item or a different one, of course, if you accept it. Sometimes a small human or system error can change the delivery time, the package can be stuck in a warehouse or the customs clearance can be a little bit slower because of the bank holidays, road accidents, weather, etc. We always follow and track our packages if your item will not arrive regardless of all the care taken, we will put a claim. ► DELAY, NON DELIVERY OR A PACKAGE NOT COLLECTED PLEASE NOTE! We are not accountable for any damages that occur during transit. That's the only way to put a claim to the shipping agency! If the product arrives damaged (it's very rare but it may happen sometimes) you must photograph the item and the damaged packaging, directly inform the courier (if possible at the door) or the agency and contact us within the first 24-72 hours after the delivery (or we agreed otherwise). So you can buy overseas with buy with confidence!Īll the items and typewriters are double-checked and are sent only if working perfectly. All the items are carefully wrapped in few layers of bubble plastic and securely packed in new hard cardboard boxes and protected with few layers of waterproof plastic (We can say: Tsunami Proof!)
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*****Please send us your phone number for easy delivery.*****Įvery shipping is covered with full insurance. We ship to whichever address you have listed with your buyer's profile (or we agreed otherwise) We will ship to you from Malaga in Spain, we will do it ASAP and depending on the purchase order and estimated processing time. To activate our extended 2-year warranty, you need to send us a confirmation email within 14 days of delivery.īy failing to do so, your item is only covered by our 1-year technical support.Īny defects that may have occurred in transport must be reported by e-mail within 7 days of delivery.īy failing to do so, you waive your right to the insurance and our warranty. or most recently the UK, please ask the Customs for more details and rates when you buy overseas. If you are from New Zealand, Australia, Canada, China, etc. We know that there is NO additional import tax for the US clients (apart from the one the Etsy system is automatically charging on your bill) when the package arrives from the EU to the US customs but some tax duties can be added locally depending on a state you live in. We only attach invoices with the true value of the product in accordance with international customs laws. Please read our complete Shop Policy and ask us if you have any doubts :)Īs a buyer, you are ALWAYS responsible for all import taxes in your country if any.Īs a legal business, we cover the shipping cost and all the taxes here in Spain. ►GENERAL - These terms and conditions are to help you choose the best service and product for your needs. BY PURCHASING IN OUR STORE YOU ARE AGREEING TO OUR SHOP'S CONDITIONS AND POLICIES LISTED BELOW: